Shipping Policy
Thank you for visiting and shopping at Next Level Sport & Health. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing time
- All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders or we experience delays from suppliers, shipments may be delayed by a few days.
- Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped
The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Next Level Sport is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Next Level Sport is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside NZ but this is subject to variable shipping rates to those countires.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
